What is E-service?| E-service And Bangladesh|E-service in Bangladesh

E-service And Bangladesh

Many government and non government service providing organisation provide citizens with temporary and full time services. This might be traveling from one place to another or issuing duplicate records of a land. Before the introduction of digital system, the service seekers had to meet the service provider, but now they can have the service through the internet or mobile phone staying at his own home, for example, services at home, such as purchasing tickets through the internet or mobile phone. People, a few days ago, had to go physically to Kamlapur train station, and stand in the queue before the counter for tickets. This system is still in practice, but now anyone can collect tickets and pay the fares online. Providing service through electronic system is called is e-service. E-service ensures availability of services at low cost in the shortest possible time without much hassle. E-service has already been introduced to several Ministries, departments and Directorates of the Government of Bangladesh.

The digital edition of textbooks, e-settlement record, e-permit, e-ticket, telemedicine,e-tin registration and income tax calculation, etc. are the examples of e-services.

A. E-permit:
 It is one of the primary e-services of the country. The sugar cane Farmers of 15 sugar mills of the country get e-permit through the message option of the cell phone. E-permit is the official permission of the sugar mills authority for the farmers to supply sugar cane in a fixed time. The harrassment of the farmers has come to an end as they receive the information of supplying sugar canes through SMS. The production of the sugar mills has also been increased for timely supply of sugar canes.

B. Electronic money transfer system (MTS):
Money can be sent at a low cost from one place to another quickly and safely through the electronic money transfer system of Bangladesh Postal department. It is possible to transfer BDT 50000 in one minute. This service is available in all post-offices in Bangladesh.

C. E-settlement Records:
The duplicate of land settlement records can be collected through this service. Previously employees of land settlement department would supply the information of the applicants from big record books after filling up the prescribed forms. The applicant had to be present physically in the office and the employees of the concerned department would prepare it manually. Because of the e-service, applicants at home and abroad can receive the settlement records, paying the required fees.

D. E-healthcare:
Physicians in government health centres give advice on mobile phones. That is why government hospitals have been provided with mobile phones. Any citizen of the country can get the advice of Any physician. Besides, in some hospitals, telemedicine service has been introduced. Because of the telemedical Services, patients in upazilla may avail the service and advice of medical specialists in district hospitals on mobile phones.

E. E-Ticketing ant Mobile Ticketing Of Railway:
Tickets of some Intercity train can be collected either through mobile phone or online. As a result, Travellers can purchase the ticket at their convenience without going to the ticket counter of the railway station. They can reach the station just before the departure of the train and collect the printed ticket from a particular counter.


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